CarMax accused of selling unsafe vehicles

CarMax, the biggest used car dealer in the U.S., is selling vehicles with unrepaired defects subject to safety recalls, three consumer advocacy groups claim. 

More than one in four vehicles, or about 27 percent of those in eight CarMax dealerships, had defects subject to safety recalls, such as Takata air bags and General Motors ignition switches, according to a report released Thursday by the groups, which include Masspirg, the CARS Foundation and the Center for Auto Safety. 

About 45 vehicles had potentially lethal air-bag inflators made by Takata, the Japanese company behind the largest auto recall in history

Some of the defects found in CarMax vehciles have been “responsible for thousands of injuries and dozens of deaths,” according to the statement from the groups, which called for action from state law enforcement officials.

CarMax did not immediately respond to a request for comment.

The report is based on surveys of 1,699 vehicles and includes vehicles CarMax advertised for sale in California, Connecticut and Massachusetts. Results were compared with data about CarMax’s sales of unrepaired recalled cars in those states in 2015. The survey was conducted Aug. 31 through Sept. 6.

“For a customer at CarMax, about one out of four cars they look at will contain an unsafe recalled part,” said Gideon Weissman of Frontier Group, the report’s co-author. “Those are bad odds.”

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Source: CBS News – Moneywatch



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